Get to grips with your CX
CX ASSESSMENT
Plan with confidence. Make a start today.
Customer Experience can feel all too much for some. We’re here to simplify things. Take our free, online, 5-minute CX Assessment and start your CX journey with confidence.
Start the process of diagnosing your CX
WHAT YOUR CX REPORT GIVES YOU
Your personalised report includes:
A personalised view of your CX
How your CX compares to others in your sector and out-of-sector
The strengths and weaknesses of your CX
CX insights unique to your sector
A view on what you can do right now to improve on your weaknesses
WHY ASSESS YOUR CX TODAY
A unique view of your CX
Through years of diagnosing and designing customer experiences, we at AAWE have been able to simplify the first steps of assessing your CX.
In as little as 5-minutes, we can help you make an informed decision on how and where to improve your CX.
By answering a simple set of questions, we will prepare a personalised CX Assessment Report, and deliver it straight to your inbox.
Then, if you want, we’re here to support you as you work to make a lasting change to your CX.
THE AREAS OF CX TO ASSESS
01
Research
We assess the levels to which you research with your customers, across the breadth of your experience, and then what you do with what you learn.
Priorities
02
The hardest thing about designing experiences is often prioritising what to do first. We assess how you do this today, and what you can do to prioritise wisely.
Design
03
Once we know what we want to do, we need to do something about it. We assess how you create experiences today and the impact they have.
Getting it done
04
Best laid plans often go awry. We assess how you work to provide new or improved experiences to your customers.
Measurement
05
You must ensure everything you do has a positive impact for your business. We assess how you correlate CX to business growth.
06
Culture
You need a culture which supports all employees to work as one, to do the right thing. We assess the CX culture within your business.
Get started with a CX assessment
It’s online and free. You’ll get your personalised report delivered to your inbox.
Let’s make things better together.
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